Week 1
Communication Techniques and Strategies
How can you create shared meaning when people hear the same message differently?
By the end: Communication strategy brief
EN2150 - Course Overview
Interpersonal Professional Communication
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Course Overview
Build confident, clear, and audience-aware communication for allied healthcare and professional workplace settings through authentic challenges, guided practice, and portfolio artifacts.
Your workplace throughline
Westview Rehabilitation Clinic
Across five weeks, learners follow communication decisions inside one busy rehabilitation clinic as staff members move from understanding a situation to presenting a portfolio-backed recommendation.
The Interpersonal Communication Portfolio shows how one professional can adapt evidence, audience, message, process, and presentation choices across a connected workplace context.
How this course works
Your weekly path
Each week starts with a workplace situation, gives you the knowledge and practice to respond, and ends with work you can save as evidence of your skill.
Week 2
Business Messages
How do you choose the right message, channel, and structure for a busy workplace?
By the end: Audience-centered professional message
Week 3
Bad News and Informal Reports
How do you deliver difficult information while protecting clarity, evidence, and dignity?
By the end: Respectful bad-news message and informal report
Week 4
Professionalism at Work
How do teams turn professionalism into coordinated action?
By the end: Meeting agenda and participation plan
Week 5
Presentations
How do you design and deliver a presentation that helps an audience act?
By the end: Audience-centered presentation plan and reflection
A typical week
Start with the workplace question → learn the skill → practice your response → discuss the situation → create your assignment → complete the scenario check → reflect on your progress
Course Roadmap
From understanding to independent performance
Week 1Communication Techniques and Strategies
How can you create shared meaning when people hear the same message differently?
Week 2Business Messages
How do you choose the right message, channel, and structure for a busy workplace?
Week 3Bad News and Informal Reports
How do you deliver difficult information while protecting clarity, evidence, and dignity?
Week 4Professionalism at Work
How do teams turn professionalism into coordinated action?
Week 5Presentations
How do you design and deliver a presentation that helps an audience act?
Week 1 - communication
Communication Techniques and Strategies
How can you create shared meaning when people hear the same message differently?
Portfolio artifact: Communication strategy brief
Week 2 - professionalism
Business Messages
How do you choose the right message, channel, and structure for a busy workplace?
Portfolio artifact: Audience-centered professional message
Week 3 - criticalThinking
Bad News and Informal Reports
How do you deliver difficult information while protecting clarity, evidence, and dignity?
Portfolio artifact: Respectful bad-news message and informal report
Week 4 - collaboration
Professionalism at Work
How do teams turn professionalism into coordinated action?
Portfolio artifact: Meeting agenda and participation plan
Week 5 - adaptability
Presentations
How do you design and deliver a presentation that helps an audience act?
Portfolio artifact: Audience-centered presentation plan and reflection
Responsible AI
Use AI to support professional judgment
AI is integrated as a professional productivity and decision-support tool. Across the five weeks, students move from summarizing and organizing to analysis, process improvement, and ethical documentation. Every use requires checking limitations, bias, privacy, source accuracy, and the final human decision.
Your portfolio
Interpersonal Communication Portfolio
A connected set of five workplace artifacts with a final reflection explaining audience, purpose, evidence, revision, and professional judgment.
- Communication strategy brief
- Audience-centered professional message
- Respectful bad-news message and informal report
- Meeting agenda and participation plan
- Audience-centered presentation plan and reflection
How the pieces connect
Each week adds one artifact and one explanation of professional judgment. In Week 5, you assemble the set and prepare to discuss it in an interview.