This is the assessment activity for Week 2. Complete the interactive scenario first, then use the knowledge checks to confirm the concept behind your professional judgment.
Media Interactive - 2-minute practice
Audience Switchboard
A referral update is accurate, but the same wording will not help every reader act. Inspect the scene, choose the adaptation strategy, and build a usable message.
1Observe
2Decide
3Build
4Reflect
Stage 1 - Inspect the scene
What matters before you respond?
Select every numbered cue in the image. Then use the cue key and evidence panel to distinguish what the scene supports from what you would still need to ask.
Select all four cues. The evidence panel provides the accessible text equivalent.
Select a cue
Supervisor needDecision-ready summary
Client needPlain-language next step
Channel constraintEmail versus conversation
Stable factsSame evidence
Select a cue to examine the evidence behind it.
Stage 2 - Make the professional choice
Which revision strategy best protects both accuracy and audience usefulness?
Stage 3 - Build the process
Build the message adaptation process in the order a professional can repeat.
Drag the items into order. If drag and drop is unavailable, use the arrow buttons.
1Identify the audience, purpose, and action the reader needs to take.
2Choose the channel and structure that fit the urgency, sensitivity, and context.
3Draft from the same verified facts and label any remaining uncertainty.
4Revise tone, accessibility, emphasis, and next-step language for that reader.
Stage 4 - Transfer the judgment
Explain the choice in your own words
Name one change you would make when adapting the same verified update for a supervisor instead of a client. Explain why that change improves the reader's next action.
Mark interactive lab complete
Complete the scene, decision, process, and reflection stages.
Not yet marked complete.
Knowledge checks
Question 1
A supervisor needs a decision by noon, while a client needs a plain-language status update. What should the communicator do?
Question 2
Which opening is most useful for a busy reader who needs to act?
Question 3
When is email a poor channel for a professional message?
What this shows
Be ready to explain the audience, purpose, constraints, evidence, and revision choices represented by this week's artifact.